{"id":4183,"date":"2022-04-06T12:36:13","date_gmt":"2022-04-06T12:36:13","guid":{"rendered":"https:\/\/jaeger-gk.com\/warum-persoenliche-kommunikation-in-gummi-kunststoffprojekten-auch-in-zukunft-essenziell-bleibt\/"},"modified":"2024-03-21T13:17:50","modified_gmt":"2024-03-21T13:17:50","slug":"why-personal-communication-will-remain-essential-in-rubber-plastics-projects-in-the-future","status":"publish","type":"post","link":"https:\/\/jaeger-gk.com\/en\/blog\/why-personal-communication-will-remain-essential-in-rubber-plastics-projects-in-the-future\/","title":{"rendered":"Why personal communication will remain essential in rubber & plastics projects in the future"},"content":{"rendered":"\t\t
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J\u00c4GER Business Blog<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Why personal communication will remain essential in
rubber & plastics projects in the future<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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WHITEPAPER<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Secure the Start of Production <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Find out which factors influence your SOP!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Since the Corona pandemic drove employees around the world into home offices, remote work has become the new standard in the working world. In many companies, it is now even unusual to meet people outside of one’s own organization in face-to-face meetings. As a result, customer or supplier meetings often only take place by telephone or via web meetings. However, this approach is only optimal to a limited extent. Especially in the rubber and plastics industry, a personal meeting on site is often the better alternative.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Why should customer and supplier meet in person?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Online meetings offer a lot of advantages, especially in the current pandemic situation. They’re flexible, cost-effective, easy to set up, and easy on the environment. It makes sense that many companies have digitized most of their communication processes. However, virtual meetings are not suitable for all situations. There are still good reasons to meet with business partners on site and discuss important issues face-to-face.<\/p>

If we look at the rubber and plastics industry, there are three perspectives that speak for face-to-face communication on site: the customer’s perspective<\/strong>, the supplier’s perspective<\/strong> and the social level<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The customer's point of view <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Elastomers and plastics are materials that require a great deal of consultation, depending on the application. Although there are standard products on the market, it is often necessary to find suitable customer- and application-specific solutions that are precisely tailored to the respective area of application. For this reason, development projects in the rubber and plastics sector are communication-intensive<\/strong>. Depending on the complexity of the project, the customer and supplier should jointly define the framework conditions and the individual project steps in advance, way before the first series delivery can take place.<\/p>

This intensive exchange of information is difficult to implement in virtual meetings<\/strong>. Rubber and plastic components are often abstract and very specific. Describing them in an online meeting in a way that other people can imagine is a challenge. Especially since the information must be presented very precisely so that the design department can, for example, use it to create an initial design drawing for a new development. Describing the use case and the desired function of a “seal” purely by phone, for example, without a visual component, is rather cumbersome.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Describing goals and requirements in a better way <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pictures and videos<\/strong> of the application environment or the machine in which the component is to be installed can help. However, it is not guaranteed that the design department will be able to do anything with these shots. It often needs views from different angles or a close-up of a particular area. It may be able to pass through instructions on how the images should look. But explaining to someone in a video call what details should be photographed is usually inefficient.<\/p>

Most of these difficulties can be avoided if the rubber or plastics producer’s contact persons are on site in person<\/strong>. All the customer has to do is guide the supplier visit through his company’s production to the component’s installation situation, where he can point out important influencing factors. The practical context of the interaction<\/strong> – standing in front of the machine – makes it easier for the customer’s team to describe their goals and requirements accurately and completely.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The supplier's view<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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This procedure makes it easier for the supplier to shape the project too, as he can get a picture of the application area directly on site. Questions can be asked directly at the machine. In some cases, a completely different solution may be found than initially thought in the preliminary discussion. Or an alternative material<\/a> for an existing component may be considered that is more robust and less expensive.<\/p>

In the course of the visit, the supplier’s technical experts may also notice further optimization opportunities<\/a> and saving-potentials during the tour of the customer’s production facility, resulting in additional joint projects. Most customers are happy to incorporate these tips and new ideas if they can add potential value.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Going into greater detail<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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From the supplier’s point of view, an on-site visit focuses on content that relates to the feasibility of the targets<\/strong>. This includes the following questions:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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